FREQUENTLY ASKED QUESTIONS
UNDA SERVICE
Yes, you can report a repair online by filling out the repair form available on our website. After submission, we will contact you to arrange the details.
We specialize in servicing outdoor gear and technical clothing, but we can also help with other types of repairs. Contact us to discuss your needs.
Yes, we offer clothing repairs, including patching, zipper replacements, seam repairs, and other fixes to keep your garments in use as long as possible.
You can bring your gear to our Dasea People store at Abrahama 29 in Gdynia. All repairs are carried out at our workshop located at Wendy 7/9.
The repair time depends on the type of damage and parts availability. Standard repairs take between 7 and 14 business days. More complex repairs may take longer.
Yes, we provide a warranty on all repairs performed. If the issue recurs, we will fix it at no additional cost.
Yes, you can send your gear to us by courier. Please contact us in advance to arrange the shipment details.
Repair costs depend on the type of damage. After an initial assessment, we will prepare a quote and contact you for approval. You can check estimated costs in our price list.
Yes, we will notify you by phone or email when your gear is ready for pickup.
The workshop at Wendy 7/9 currently operates as a repair center and is not open to customer visits. Equipment should be delivered to the Dasea People store at Antoniego Abrahama 29, which serves as the drop-off and pickup point.