How can I receive my order?

We offer several convenient delivery options:

• 
  InPost parcel locker delivery
  
• 
  InPost courier delivery
  
• 
  Click and collect from the Dasea People store at 29 Abrahama Street in Gdynia during our opening hours
  

How much does shipping cost?

Free delivery is available on orders over PLN 349.

The shipping cost depends on the selected carrier and delivery method. Current prices are displayed at checkout.

How long does it take to process an order?

Orders placed before 9:00 a.m. are dispatched the same day.

Delivery time depends on the selected carrier and delivery method.

What should I do if my parcel arrives damaged?

If your parcel shows visible signs of damage, please contact us as soon as possible and send us photos showing the condition of the parcel and any damage to the product.

Do you ship internationally?

Yes. International orders are shipped with UPS.

We currently ship to:

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the United Kingdom, Slovakia and Hungary.

Will I receive a tracking number?

Yes. Once your order has been dispatched, you will receive an email containing your tracking number.

What payment methods do you accept?

We accept:

BLIK, Klarna, Apple Pay, Google Pay, Revolut Pay, Visa, Mastercard and American Express.

Are payments on the website secure?

Yes. All transactions are encrypted and protected by an SSL certificate.

How quickly is my payment processed?

Payments are usually confirmed immediately after a successful transaction.

Can I receive a VAT invoice?

Yes. Simply provide your invoice details during checkout, for example in the order notes.

Can I pay cash on delivery?

We currently do not offer cash on delivery.

Please contact us directly if you need help with a specific payment request.

What are DA-coins?

DA-coins are loyalty points used at Dasea People.

You can collect them while shopping and exchange them for rewards and discounts.

How can I earn DA-coins?

You can earn DA-coins for:

• 
  shopping with us
  
• 
  placing your first order
  
• 
  your birthday
  

How many DA-coins do I receive for my purchases?

You receive 4 DA-coins for every PLN 1 spent.

Do I receive birthday points?

Yes. You will receive a bonus of 100 DA-coins on your birthday.

What can I redeem my DA-coins for?

DA-coins can be exchanged for rewards including:

• 
  PLN 5 discounts
  
• 
  PLN 10 discounts
  
• 
  PLN 25 discounts
  
• 
  selected services free of charge
  

Do DA-coins expire?

Current information about the validity of your points is available in your loyalty programme account.

Where can I check my DA-coin balance?

Log in using the email address used for your purchase. Your current points balance will be displayed in your account.

Can DA-coins be combined with other promotions?

Some promotions cannot be combined.

The applicable conditions will always be displayed alongside the relevant promotion or discount code.

Can DA-coins be exchanged for cash?

No. DA-coins can only be used as part of the Dasea People loyalty programme.